These General Terms and Conditions (hereinafter, “General Conditions”) apply to all distance sales between the company Antares Venezia Srl, having its registered seat in Dolo (Venice), in Via B. Cairoli 148, Italy, and the Consumer (hereinafter, “Clients” or “Client”) carried out through the shop.antaresvenezia.it website.
Clients are required to carefully read the General Conditions, which have been made available on the Website to enable Clients to acknowledge, store and reproduce them.
In order to fully satisfy the conditions laid down in Article. 3 and 4 of Legislative Decree 185/1999, the customer agrees and undertakes, once the purchase process on-line is over, to print and keep these general conditions, which, however have already been accepted as a necessary step in the purchase.
Payments may be completed in a variety of ways: Credit card, Paypal, anticipated money transfer or payment at the time of delivery.
Paypal ad Credit Cards
Nothing more simple and safe: payments are processed through the secure protocol SSL (Secure Server Link) using the most advanced techniques for data encryption.
The data are not recorded in any way in our data base. If you do not have a PayPal account, you can create it in the PayPal login page before concluding the purchase. If you don’t have a Paypal account you can enter directly your credit card number.
In this case the payment is made in advance before the shipment of goods, indicating name and order number.
Banca di Credito Cooperativo di Venezia, Padova e Rovigo – Banca Annia S.C.
Ag. Via Cantiere 26
30031 DOLO (VE)
All costs and expenses (including bank charges) associated with the bank transfer, invoiced, as the case may be, to the Client by his/her bank, shall be borne by the Client.
Cash on delivery
This method of payment is available only for products delivered in Italy.
The purchased goods will be sent directly to the address indicated in the order.
All purchases shall be delivered by a selected courier service (e.g. UPS Express) (hereinafter, “Courier”) between Monday and Friday excluding Saturdays, Sundays and local or national holidays, from the day after order proposal confirmation, on the basis of the indicated availability.
For purchases of 250 euro or more delivery will be free of charge.
At the time of delivery of the Products by the Courier, the Client is required to verify:
(i) that the number of items being delivered corresponds to that indicated on the delivery note; and
(ii) that the packaging and its seals are intact, undamaged, not wet or altered in any manner. Any damages to the packaging and/or the Product, or discrepancies in the number of items or documentation must be immediately indicated in writing on the Courier’s delivery note. Once the Courier’s document has been signed and no objection has been raised by the Client, the Client may not make any objection to the exterior characteristics of the consigned parcel.
Lack of conformity
If a Product sold by Antares Venezia has manufacturing defects or in any case of alleged lack of conformity of Products sold by Antares Venezia, the Client must immediately contact Online Support by email to firstname.lastname@example.org, or by post to the following address:
Antares Venezia s.r.l.
Via B. Cairoli 148
30031 Dolo (VE)
The Client has the right to have the Products brought into compliance free of charge by repair or replacement, or, in case of failure of one of the remedies above, to have an appropriate reduction made in the price of the Products, or the contract cancelled.
Antares Venezia Srl shall reimburse the full price of the Products provided that they are returned by the Client unworn, unused and undamaged, accompanied by the relevant original invoice and the original packaging.
Right of cancellation of orders
The Client has the right to cancel the contract without specifying any reason, by returning the Products purchased from the Website within 10 (ten) working days of the date the Products were received.
Upon exercising the right of cancellation, Antares Venezia Srl shall reimburse the full price of the Products provided that they are returned by the Client unworn, unused and undamaged, accompanied by the relevant original invoice and the original packaging.
Antares Venezia Srl reserves the right to refuse returns of Products that do not comply with these requirements. Reimbursements shall be made by the same method of payment used for purchase.
The cost of returning the Products shall be borne by the Client. Any cost sustained by the Client in the return of Products is not refundable.
If a Product sold by Antares Venezia has manufacturing defects, in any case of alleged lack of conformity or for any information regarding Products sold by Antares Venezia, the Client must immediately contact Online Support by email to email@example.com
Applicable law and competent jurisdiction
These General Conditions are governed by Italian law and shall be interpreted in accordance with Italian laws.
Any disputes arising from the interpretation, validity and/or execution of these General Conditions shall be subject to the mandatory territorial jurisdiction of the competent court of the place of residence or domicile of the Client/consumer.
We inform, according to art. 13 of Legislative Decree n.196/03 “Code regarding the protection of personal data”, that the customer agrees and undertakes, once the purchase process on-line is over, to authorize Antares Venezia Srl use of his personal data in order to conclude the purchase from the website shop.antaresvenezia.it.
Customers data will be stored electronically and processed in compliance with the security measures as prescribed by the Technical Regulations of the decree and may be communicated to the sending of information material, the Ns. Authorized personnel.
Customers are also entitled to the rights under article 7 of Legislative Decree n.196/03 in particular the right to access your personal information, to request correction, updating, deleting and adding if incorrect or collected, or used in violation of the law or for purposes different from the purpose; established, as well as, to oppose their processing for legitimate reasons, requests in writing to the Data Controller:
Antares Venezia s.r.l.
Via B. Cairoli 148
30031 Dolo (VE)